1. All users must register an account to access Platform functionality. Registration requires a valid email address, accurate personal and professional information, and completion of the applicable onboarding process for your user category.

2. You are responsible for maintaining the confidentiality of your account credentials. You must notify SCI immediately at info@shevsconnect.com if you suspect unauthorised access to your account.

3. SCI reserves the right to suspend or terminate any account at its sole discretion, including for breach of these Terms, provision of false information, or conduct that SCI reasonably believes to be harmful to the Platform, its users, or third parties.

4. Accounts are personal and non-transferable. You may not share your account credentials with any other person or organisation.

5. Multi-factor authentication (MFA) is mandatory for all Admin and Project Manager accounts and is strongly recommended for all user accounts.

6. Clients may submit projects through the Project Submission Wizard. Each submission must include: data files or collection specifications, annotation guidelines, target delivery date, and acceptance of the auto-generated project quote.

7. Before submitting any data, Clients must sign the SCI Non-Disclosure Agreement (NDA) and Data Processing Agreement (DPA) electronically within the Platform. No data upload is permitted prior to completion of both agreements.

8. By submitting data to the Platform, the Client warrants that: (a) it has the legal right to share the data with SCI; (b) the data has been appropriately de-identified or that a valid legal basis for sharing identifiable data exists; (c) all required consents have been obtained from data subjects; and (d) the submission does not violate any applicable law or third-party rights.

9. Project fees are auto-generated based on data volume, annotation complexity, specialty track required, turnaround tier, and quality tier. All quotes are itemised and transparent.

10. Payment is due upon project confirmation. Clients may pay via Paystack (card, M-Pesa, bank transfer) or, for enterprise clients, via invoice with 30-day payment terms upon written agreement.

11. Projects will not be activated until payment or written enterprise purchase order confirmation is received. SCI is not liable for delays arising from late payment.

12. Refund policy: if SCI fails to deliver an approved Certified Dataset within the agreed timeline through its own fault, Clients are entitled to a pro-rata refund for undelivered work. No refund is available once a Certified Dataset has been delivered and accepted.

13. Client data is stored in isolated, access-controlled cloud storage. No cross-client data exposure is permitted. Taskers see only data from their assigned tasks within the Client's project.

14. Clients must not upload data that: (a) contains unencrypted PHI or personal data without a lawful processing basis; (b) is subject to export controls; (c) contains malware or malicious code; (d) violates the intellectual property rights of any third party.

15. Clients are responsible for ensuring their own regulatory compliance (e.g., obtaining HIPAA Business Associate Agreements where required, GDPR lawful basis documentation). SCI can facilitate standard BAAs on request.

16. The Client retains all intellectual property rights in the original data submitted to the Platform. Upon full payment and delivery, the Client owns the Certified Dataset output (annotation and labeling work product) in full.

17. SCI retains ownership of all Platform technology, annotation tools, QA frameworks, and workflow systems. No Client obtains any licence to the SCILabel platform software by virtue of this agreement.

18. SCI may use anonymised, aggregated, non-identifiable metadata about project characteristics (volume, domain, annotation type) for internal platform improvement. No client-identifiable information will be used for any external purpose.

19. To become a Tasker, you must: (a) hold a recognised healthcare qualification (degree, diploma, or certificate) in a clinical or biomedical field; (b) complete the SCI Healthcare AI Trainer & Data Annotation Program (Course 1) in full; (c) pass the live competency evaluation; and (d) receive an official SCILabel Tasker ID from SCI Administration.

20. By registering as a Tasker, you agree to the SCI Learner Code of Conduct and Data Confidentiality Agreement. Breach of either agreement constitutes grounds for immediate account suspension and legal action where applicable.

21. Tasks are assigned based on your approved specialist tracks (Medical NLP, Medical Imaging, RLHF, Genomics, or AI Safety). You must not attempt to perform tasks outside your approved tracks.

22. You must complete and submit tasks accurately, in good faith, and to the quality standards described in the task guidelines. Knowingly submitting inaccurate, fraudulent, or low-effort work is a breach of these Terms.

23. SCI reserves the right to return tasks for rework if they fail QA review. Taskers are required to address QA feedback promptly. Repeated QA failures may result in track suspension or account termination.

24. Taskers must not reproduce, copy, retain, or share any client data, annotation outputs, project information, or SCI platform content outside the Platform. This obligation survives termination of your Tasker account.

25. Earnings accrue for tasks that have passed QA review and been marked Approved. Tasks that are returned for rework do not earn until the reworked submission passes QA.

26. Payouts are processed on a bi-weekly cycle (1st and 15th of each month) via Paystack. Taskers select their preferred payment method (M-Pesa, bank transfer, or card) during onboarding. SCI is not responsible for delays caused by payment provider processing times.

27. SCI reserves the right to withhold payment where there is reasonable suspicion of fraudulent annotation activity pending investigation.

28. Taskers are responsible for declaring earnings to the Kenya Revenue Authority (KRA) and paying any applicable taxes. SCI will provide annual earnings summaries on request.

29. Taskers are engaged as independent contractors, not employees of SCI. Nothing in these Terms creates an employment relationship, partnership, or joint venture between SCI and any Tasker.

30. SCI does not guarantee a minimum volume of tasks. Task availability depends on active client projects and workforce demand.

31. All Data Partners must sign a Data Contribution Agreement (DCA) before contributing any dataset to the Platform. The DCA specifies: (a) the acquisition model (purchase or revenue-share); (b) licensing scope (exclusive or non-exclusive); (c) de-identification obligations; (d) consent documentation requirements; and (e) revenue-share percentage and payment terms.

32. Data Partners warrant that all contributed data has been collected under valid informed consent from data subjects, has been de-identified to the applicable standard, and does not contain information that the Partner is legally prohibited from sharing.

33. Under a revenue-sharing model, the Data Partner earns an agreed percentage of revenue generated each time their dataset is licensed or used in a SCILabel project. Revenue-share percentages are specified in the individual DCA.

34. Revenue-share earnings are reported monthly through the Data Partner dashboard and paid quarterly via Paystack or SWIFT transfer. SCI will provide an earnings statement with each payment.

35. SCI reserves the right to remove a dataset from the marketplace if it receives complaints about data quality, consent validity, or provenance documentation — without liability to the Partner for lost future earnings.

36. Data Partners must notify SCI immediately if they become aware of any defect in consent documentation, a data breach involving contributed datasets, or a legal challenge to the Partner's right to share the data.

37. Data Partners may not contribute data that is subject to active litigation, regulatory investigation, or export control restrictions without prior written approval from SCI.

38. SCI processes personal data in accordance with Kenya's Data Protection Act 2019, GDPR (for EU-related data subjects), and HIPAA (for US health data). The SCI Privacy Policy and Data Processing Agreement provide full details of data handling practices.

39. All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Client data is stored in isolated cloud storage buckets with role-based access control.

40. SCI maintains a full audit trail of all data access, modification, download, and processing actions on the Platform. Audit logs are retained for a minimum of 7 years.

41. In the event of a personal data breach affecting Platform users, SCI will notify affected parties within 72 hours of becoming aware of the breach, in accordance with applicable law.

42. Users have rights to access, rectify, erase, and port their personal data held by SCI. Requests should be directed to info@shevsconnect.com.

43. To the maximum extent permitted by applicable law, SCI's total liability for any claim arising from use of the Platform shall not exceed the total fees paid by the claiming party to SCI in the three months preceding the claim.

44. SCI is not liable for: (a) indirect, consequential, or punitive damages; (b) loss of profits, data, or business opportunity; (c) platform unavailability due to Force Majeure; or (d) third-party service failures (including payment providers, cloud storage, or communication tools).

45. Nothing in these Terms limits SCI's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

46. SCI may amend these Terms at any time by posting updated Terms on the Platform with at least 14 days' notice for material changes. Continued use of the Platform after the effective date constitutes acceptance.

47. Either party may terminate their Platform account at any time. Taskers may close their account through the Platform settings. Clients must settle all outstanding invoices before account closure. Data Partners must provide 30 days' written notice of withdrawal.

48. Upon termination, SCI will securely delete or return client data within 30 days upon written request, subject to any legal retention obligations.

49. In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation within 30 days of the dispute arising.

50. If negotiation fails, disputes shall be referred to mediation under the Nairobi Centre for International Arbitration (NCIA) Mediation Rules before proceeding to litigation.

51. These Terms are governed by the laws of Kenya. Any litigation shall be brought exclusively before the courts of Nairobi.